Frequently Asked Questions

1. Are Dropy Baby products safe?
Yes. All Dropy Baby products have been tested in independent laboratories.
Our products do not contain BPA, PVC, phthalates and heavy metals .
Made of high quality silicone and plastic suitable for contact with food.

2. Can I see the test reports of your products?
Yes. All our test documents are available in Test Documents You can review it on our page.
Our products comply with EN 14350:2020+A1:2023 and EN 71 standards.

3. In which countries are your products manufactured?
Dropy Baby products are produced in facilities that comply with European standards.
Each production batch is tested and quality approved before being released for sale.

4. How should I clean Dropy Baby products?
After use, wash with warm water and natural soap and rinse thoroughly.
Our feeding bottle, pump and teether products can be safely cleaned by boiling or in a sterilizer .
Do not use chemical cleaners.

5. Can I return hygiene products?
No. For the sake of mother and baby health, returns of opened hygiene products are not accepted.
However, if the product arrives damaged or missing, please contact us.

6. How long is the shipping time?
Your orders will be shipped within 1-2 business days.
Delivery time usually takes 1-3 business days depending on your city.

7. How can I contact Dropy Baby?
📩 info@dropybaby.com
📞 +90 (850) 309 78 80

🤱 About Manual Breast Pump

8. How does a manual breast pump work?
The pump's silicone funnel is placed on the breast and when the bottom is squeezed, a gentle vacuum is created.
In this way, milk is collected naturally.
It does not require electricity or batteries; it is quiet, practical and portable.

9. Is there a difference between milking and using a milk collection container?
Yes. The milk collection cup passively collects the milk that flows naturally from the other breast during breastfeeding.
A breast pump expresses milk using active vacuum power .

🍼 About Comfort Plus Silicone Baby Bottle

10. What material is the Comfort Plus Silicone Feeding Bottle made of?
Made from 100% food grade silicone .
Does not contain BPA, PVC and phthalates.
Thanks to its soft and flexible texture, it offers your baby a natural sucking feeling close to the mother's breast .

11. Can the bottle tip (suction cup) be replaced?
Yes. Dropy Baby Comfort Plus bottle nipples are replaceable.
You can purchase tips with different flow rates separately.

12. Can baby bottles be boiled or sterilized?
Yes. All Dropy Baby bottles are heat resistant and can be boiled or sterilized safely.

13. Does the Comfort Plus bottle cause gas?
No. The bottle's special anti-colic air flow valve reduces the risk of gas and colic.
It helps your baby to feed more peacefully.

14. What is the difference between a silicone feeding bottle and a glass feeding bottle?
Silicone baby bottles are unbreakable, lightweight and resistant to hot-cold temperature differences.
Additionally, it is more ergonomic for mothers thanks to its soft texture.

🌸 About Silicone Teether

15. What is the use of a silicone teether?
It relieves the itching and discomfort experienced by babies during the teething period.
It provides relief by massaging the palate and gums.

16. What material is the Dropy Baby teether made of?
Made from 100% food grade silicone .
Does not contain BPA, PVC, latex and phthalates.
It has been independently tested and approved in accordance with EN 71 standard .

17. How should the teether be cleaned?
After each use, wash with warm water and rinse thoroughly.
If you want, you can boil it or clean it in the sterilizer .
It is not recommended to wash in the dishwasher.

18. Do teethers come in different colors and shapes?
Yes. The Dropy Baby teether collection includes different colors, textures, and shapes.
All models are ergonomically designed to fit babies' hand grip.

19. Can I chill the silicone teether in the refrigerator?
Yes. Short-term cooling (10–15 minutes) provides extra relief to the gums.
But don't put it in the freezer —excessive cold can damage the silicone.

📦 Shipping & Returns

20. My product arrived damaged, what should I do?
If you have received a damaged, missing or incorrect item, please contact us within 2 business days.
We will solve your problem as soon as possible.

21. Can I cancel my order?
You can request a cancellation before your order is shipped.
Our return policy is valid for products shipped.

💬 Your question isn't here?
Email us: info@dropybaby.com
We will respond as soon as possible 💛